If you have an alarm system, there are many reasons to contact your security company. The first is to make sure your system receives a tune-up and is tested annually. A security system is much like a car; if you keep it tuned-up your investment will last you a long time. The service technicians will test all devices and clean out your smoke detectors. This helps in eliminating false alarms do to dust build-up or equipment malfunction that may have not been noticed without the inspection.
The second reason is to update your call list. If phone numbers change or people on your list change, it is vital that the central monitoring station have this information. If they receive a signal indicating there is trouble at the property they are monitoring, they need to be able to get a hold of you or with someone who can either get in the house or make some decisions. You also need to let the central monitoring station know when you are leaving on vacation. There was once a client who left for Europe and their basement flooded, setting off their water-bug device. Central station knew to contact the house keeper to let the needed people inside the home to clean it up. Very little was ruined because it was caught in time.
The third reason is to keep yourself updated on the new equipment and technological opportunities that the security industry has for you. If your system is over 10 years old, there may be a newer, more advanced system that will provide you with much more features such as internet monitoring, video monitoring, text messaging and lighting features. Atronic Alarms has always said that if it isn't broke, "don't fix it." However, you may want to look at what the newer models can do for you to see if investing in an upgrade would be beneficial.
