Meet Four New Representatives of Atronic Alarms

Atronic Alarms is proud to introduce four new employees who have joined the family this year.

Collett Albright

Collett Albright joined the company with over 30 years of experience in the security industry and works with clients to set up their monitoring service. 

"I knew there were good people at Atronic who cared about quality and customer service. Those qualities are important to me," she said.

She replaced Chrissy Wyble, who worked as the company's monitoring coordinator for the past seven years and who chose a new career closer to her home.

Jane McIntyre

Jane McIntyre recently moved into the accounting department to work with invoicing, billing and other records. Native of Kentucky, she has lived in Kansas City for 18 years.

"What attracted me to Atronic was definitely the people. They genuinely care and strive to provide exceptional customer service," she said.

Jane brings over 14 years of management experience to Atronic Alarms.

Jim Smith

Jim Smith was hired to assist in the service department and brings 12 years of industry experience to the company. He says he "loves his job" and looks forward to being a part of a company who treats you like a person and not just a number.

"I was searching for a company that was well established and growing. I am happy to have found a company that actually provides exceptional customer service and treats its employees well," Jim said.

Ryan Elder

Ryan Elder joined the installation department and holds certifications from Wichita Technical Institute in Networks+ and A+. His hobbies include ninja training and video gaming when he isn't buried "in Legos, baby dolls or laundry."

"I was drawn to Atronic because they value their employees as much as their customers," he said.

Retail Theft Up $4 Billion from 2009

A study published from the latest National Retail Security Survey (NRSS) reveals that retailers lost more than $37 billion to theft in 2010.

The survey's preliminary results shows that this is a $4 billion increase compared to the year before. Retail theft includes employee theft, human administration error, vendor fraud and shoplifting.

Along that same note and closer to the Kansas City area, The Lawrence Journal World ran a story recently about business owners and the frustration they are experiencing with increased burglaries. The Lawrence Police Department is "encouraging people to lock doors at home, in the office or their vehicles to try to prevent burglaries. Police also encourage businesses to install security cameras."

Commercial security is available through many applications, including high definition IP cameras, Access Control and Intrusion.

Source: Lawrence Journal World and Security Sales & Integration Magazine.

Neil Atha Joins Atronic Alarms as Vice President

MARCH 4, 2011 (Lenexa, KS): In January Neil Atha joined Atronic Alarms, Inc in Lenexa, Kansas as vice president of the 29-year-old company.

Neil graduated from SMU in Dallas, Texas in 2007 with a degree in Economics with an emphasis in Financial Applications. He joins Atronic having worked three years in the Dallas, Texas as a regional account manager for a national security integrator.

Atronic Alarms, Inc., founded in 1982 by Perry Atha, president, is a locally owned and operated security, fire and home automation company serving the Kansas City metro area.

The "Thanks" in Thanksgiving

Todd Harrison, operations manager of Atronic Alarms, sent out an email the day before the Thanksgiving holiday asking people what they were thankful for. He then told them that he was thankful for "the opportunity to work with each and every one of you."

He asked that each one, if they would like to participate, "reply to all" and send his or her moment of thanks to everyone in the company.

Everyone responded, and aside from the expected practical jokes that were included (one sent a picture of beer) the theme throughout the employees was gratitude for family and their current work environment.

One employee responded, "I am ... thankful that over 22 years ago I came to work here for a person and company that I can respect and count on."

When Perry started the company in 1982, his philosophy of a strong, well-balanced workplace always included personal time and family. This foundation assists in drawing quality people to the Atronic team where many have decided that Atronic Alarms will be the company from which they will retire.

Like a family tied together by blood, by marriage, or by friendship, the professionals of Atronic Alarms, Inc. are tied together by loyalty . . . and it is moments like these that help reinforce the bond that all of them have for one another.

What Makes an Alarm Company Different?

Differences in alarm companies and the services they provide are easily noticeable in most areas: live person answering a phone versus a recording; month-to-month monitoring contracts versus two-three year contacts; locally owned and operated servicing your specific area versus nationwide firm servicing all areas; local monitoring station versus monitoring station in another state and etcetera.

There is one difference in security providers, however, that is not so outwardly noticeable. It is not spelled out in their marketing or sales material, not written flourishingly about on their web sites or branded on plaques and hung in the office.

That one difference is Sweating the Small Stuff.

The difference between hashing out and picking apart each new product that has come out on the market. The difference between discussing small parts of a system design, like what transformer works on which panel. The difference between spending an hour on the telephone talking to a client to update his call list because the family is heading out of town for two weeks. The difference between a service technician finding water in a client's basement, contacting the plumbers and waiting on the job to let them in the house.

If you spend one day in at the office at 8220 Melrose Drive in Lenexa you will understand why the company is so successful as you listen to Perry in his office asking Steve about a unique programming setup; see Todd, Alec and Jason discussing the final details on a client's paperwork; overhear Jay hashing out with Nell the next day's morning installation schedule; watch Chrissy at quitting time calling Central Station to provide up-to-date information on the end user; witness Rick, George, Shaunn and Curtis standing over over blue prints talking about integrating a new access control system into an existing building; see Wade check in with Nate about the arrival of a unique part for a client and watch Alysia listening intently to all incoming calls as she directs them to the proper people.

And that is just the internal office staff.

The service and installation professionals who make up the Atronic team and continually receive high remarks and a rating of excellence on client surveys are also out in the field, Sweating the Small Stuff.

It is the Small Stuff that matters, the time each person in the office takes to go over the details so the client will be satisfied. It is the hard work and elbow grease put into each project so at the end of the day, each employee feels pride and satisfaction knowing the job was done right.

It isn't easy, Sweating the Small Stuff, and it has been said that on a personal basis, you shouldn't sweat the small stuff. As a company, however, it is the path that leads to success.