Did you know that if maintained and in good working order, your monitored fire system from Atronic Alarms is always on? Our monitoring station will receive signals 24/7/365 from your smoke and heat detectors whether you security system is armed or disarmed.
This is great news for you because it provides your family and your business with that extra layer of protection from fire related occurrences even if your security system is not armed. However, it is easy for people to forget due to the arming and disarming at the keypad and the mental thought that their entire system is "off," and we find that many false alarms occur as a result.
When you are cleaning your fire devices, or even cleaning around them, or when you are seasonally changing out the batteries in your wireless devices, please contact us to place your system on "test" before you begin. Most fire devices are highly sensitive due to their life safety status and are easily tripped if disturbed.
The "test" status for monitoring purposes means that any signal we receive during this time will be ignored. (To place your system on "test," you must provide us with your password.)
In fact, it is just good practice to contact us anytime you are working on your alarm system in general, whether it is changing the battery in the alarm panel, testing security devices or working around the wiring. Our job is to give you the highest level of security possible and the more you communicate with us the better service we can provide.
To contact us call 913.362.0000. For more information on the benefits of monitored fire systems, visit the Atronic Alarms website.
Note: Panel must be able to communicate and in good working order for all signals to be received at our monitoring station.
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